Privacy Policy

1. Introduction

This Privacy Policy applies to Audtext.com and the services offered through the website, including the Audtext Audio to Text Converter. In this policy, “Audtext,” “we,” “us,” or “our” refers to Audtext, and “you” or “your” refers to visitors, users, and people who contact us.

This policy explains how information may be collected, used, disclosed, retained, and protected when you visit Audtext.com, use our audio transcription online features, submit content for transcription, or communicate with us. By using the website or services, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

2. Information We May Collect

Audtext may collect different categories of information depending on how you use the Service, whether you only browse the website, contact us, use the transcription tool, or access paid features where applicable.

2.1 Information You Provide

You may voluntarily provide information to Audtext, including:

• Name and email address.
• Subject, message, and details submitted through the Contact page.
• Account information, where accounts are offered.
• Billing-related information when you purchase paid services, where applicable.
• Information included in support requests.
• Feedback or other communications you send to Audtext.

2.2 Audio and Transcription Content

Because Audtext provides an Audio to Text Converter, you may submit audio files or other supported content so the Service can convert audio to text. Submitted content may include audio recordings, voice recordings, meeting recordings, interviews, podcasts, lectures, and other supported media.

You should only upload content that you are legally entitled to submit and process. Audio and transcript data may include personal information about you or other people whose voices or details appear in a recording. How submitted content is handled may depend on the service functionality, user settings where available, and applicable operational requirements.

2.3 Information Collected Automatically

When you access Audtext.com, we may automatically receive technical and usage information such as IP address, browser type, device type, operating system, approximate location derived from IP where applicable, referring pages, pages visited, date and time of access, and basic usage information.

This information may be used for security, fraud prevention, troubleshooting, website performance, analytics, and service improvement.

3. Cookies and Similar Technologies

Cookies are small files that websites may place on your device to remember information, support site functionality, and understand how the website is used. Audtext may use cookies and similar technologies where necessary to operate, secure, analyze, and improve the Service.

Essential Cookies

Essential cookies may be used to operate the website, maintain functionality, support security, and remember necessary settings.

Preference Cookies

Preference cookies may remember user preferences, interface settings, and certain choices where those features are available.

Analytics Cookies

Analytics cookies may help Audtext understand page usage, traffic patterns, and website performance so we can improve the Service.

Marketing / Advertising Cookies

Marketing or advertising cookies may be used only where applicable and where legally permitted. This policy does not claim that Audtext currently uses advertising cookies.

You can manage cookies through your browser settings and, where applicable, through website cookie controls.

4. How We Use Information

Audtext may use information for reasonable purposes connected to operating and improving the Service, including to:

1. Provide and operate the Service.
2. Process audio transcription requests.
3. Create and manage accounts where applicable.
4. Respond to support requests.
5. Communicate with users.
6. Process subscriptions or transactions where applicable.
7. Improve website functionality.
8. Monitor performance.
9. Detect and prevent fraud or abuse.
10. Maintain security.
11. Troubleshoot technical problems.
12. Comply with legal obligations.
13. Enforce applicable terms and policies.
14. Develop and improve products and services.

5. Legal Bases for Processing

Depending on your location and the privacy laws that apply, Audtext may process information based on different legal bases. These may include consent, where you agree to a specific use; contractual necessity, where processing is needed to provide the Service you request; legitimate interests, such as maintaining, securing, and improving the Service; and legal obligations, where processing is needed to comply with applicable law.

One legal basis may not apply to every processing activity, and the applicable basis can depend on the context in which information is collected and used.

6. How We May Share Information

Audtext does not sell personal information simply because you use the Service. We may share information in limited circumstances where reasonably necessary and legally permitted.

Service Providers

Third-party providers may assist with hosting, infrastructure, website operations, customer support, payment processing, security, analytics, and other necessary business services. These providers may access information only as needed to perform services for Audtext.

Legal Requirements

Information may be disclosed where required by law, court order, legal process, or government request.

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets where legally permitted.

Protection of Rights

Information may be disclosed when reasonably necessary to protect users, protect Audtext, prevent fraud, investigate abuse, protect safety, or enforce legal rights.

7. How Audio and Transcripts Are Handled

Audio and transcript data can contain sensitive or personal information. When you use Audtext as a speech to text or transcription service, Audtext may process submitted content to provide the requested transcription functionality.

• Only upload content you have permission to process.
• Avoid uploading unnecessary sensitive information.
• Consider the privacy expectations of other people whose voices appear in recordings.
• Do not upload content that you are legally prohibited from processing.
• Retention and deletion may depend on the specific service functionality and applicable operational requirements.

8. Data Retention

Audtext retains information only for as long as reasonably necessary for providing services, supporting users, maintaining security, meeting legal obligations, resolving disputes, enforcing agreements, and carrying out legitimate business purposes.

Different categories of information may have different retention periods. Where specific retention periods have not been finalized or disclosed, Audtext will assess retention based on the nature of the information, the purpose for which it was collected, operational needs, and applicable legal requirements.

9. Data Security

Audtext takes reasonable measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include administrative, technical, and organizational safeguards appropriate to the nature of the information and the Service.

No internet transmission or storage system can be guaranteed to be completely secure. You should use the Service thoughtfully, especially when submitting audio files or transcripts that may contain confidential or sensitive information.

10. Your Responsibilities

You are responsible for using Audtext lawfully and for ensuring that you have appropriate rights and permissions for uploaded recordings. You must respect the privacy rights of people whose voices or information appear in recordings and avoid uploading content you are prohibited from processing.

Where accounts exist, you are responsible for keeping account credentials secure and providing accurate information when required. You should not upload confidential or highly sensitive information unless you understand and accept the associated risks and have the necessary authority to do so.

11. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have rights regarding your personal information, such as access, correction, deletion, data portability, restriction of processing, objection to processing, withdrawal of consent, and complaint to a relevant data-protection authority.

Not every right applies to every user or every situation. To make a privacy-related request, contact support@audtext.com.

12. Children's Privacy

Audtext is not intended for children who are not legally permitted to use the Service under applicable law. Audtext does not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to Audtext in a way that violates applicable law, please contact us at support@audtext.com.

13. Third-Party Websites and Services

Audtext.com may contain links to third-party websites or services. Audtext does not control third-party privacy practices and is not responsible for how independent third parties collect, use, or protect information.

You should review third-party privacy policies before providing information to them. This Privacy Policy applies to Audtext's own website and services, not independent third parties.

14. International Data Transfers

Information may potentially be processed or stored in countries other than your own country where Audtext or its service providers operate. Privacy laws in those locations may differ from the laws where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers.

15. Changes to This Privacy Policy

Audtext may update this Privacy Policy periodically because of service changes, legal requirements, operational changes, or updates to privacy practices. When appropriate, Audtext will update the “Last Updated” date at the top of this page.

You are encouraged to review this Privacy Policy periodically to stay informed about how Audtext may handle information.